How do I get in touch with customer service?
No brainer, we are literally here for you 24 hours a day. Feel free to reach out to live chat or send us an email at any time.
What is the min deposit?
The minimum deposit amount may be different according to the payment method — the minimum deposit is 15 AUD.
Is the MethMeth online casino secure to play?
We take security on our website very seriously. In addition to top Australian online casinos, we use the latest data encryption technology to safeguard your privacy.
What is the New Member Welcome Offer?
For new members, our welcome package includes a 250% bonus on the first deposit, and 150 FREE SPINS.
What is the duration of time it takes for withdraw?
Withdrawal processing times are different depending on the withdrawal method. Exceptions apply – eWallets: 24 hours, Credit / Debit Cards: 1-3 working days, Bank Transfers: 3-5 working days. All withdrawals are subject to a 72-hour pending period, too.
Does MethMeth encourage responsible gambling?
MethMeth is responsible of doing so and following guidelines of the responsible gaming as according to our license from Curacao and has even a tool for self-exclusion for players.
How do I receive a triggered bonus?
To claim a bonus, simply login and visit the 'My Bonuses' page. Then go to ‘All Promotions’, choose a bonus, and click on ‘Read More’. Go to the second page and click on ‘Get Bonus’ to redeem it.
Can I use my mobile phone for games?
Yes, our site is 100% mobile-friendly and optimized for a seamless gaming experience on the go, so you can play from your smartphone or your tablet – wherever you are.
How Are VIP Program Points Achieved?
You advance up through our VIP levels by playing your favourite games, as you play you can expect more generous offers and reward points.
What are the terms of the bonus?
Our minimum wagering requirement is 35 times the first deposit. Free spins winnings come with 40 times wagering requirements.
What are the accepted payment methods?
Mastercard, Neosurf, Utorg PSCD, Utorg SKRL, Utorg NTLR, Cash2Code, Jeton, MiFinity, USDT, Bitcoin, Ethereum, Litecoin, Ripple, USDC, Bitcoin Cash, DOGE, Cardano
What currencies are accepted?
We support a wide range of payment options such as AUD and to-be-encrypted currencies including USDT, Bitcoin, Ethereum, Litecoin, Ripple, USDC, Bitcoin Cash, DOGE, Cardano.
Can you play the games just for entertainment and without wagering your real money?
Some of our pokies can be played as free pokies games - as in, you play for free - and you can let the big wins stack up without risking any of your own money.